Terms of Service

Primma Wellness is a wellness platform operated by Primma Mgmt LLC that provides wellness programs incorporating care coordination, administrative support, and access to independent licensed healthcare providers.

Primma Wellness operates as a non-clinical wellness program provider and administrative coordinator and does not provide medical or clinical services. All medical services are provided independently by licensed healthcare professionals exercising their own clinical judgment.

All clinical services made available through the Primma Wellness platform are provided by independent licensed healthcare professionals. These providers operate in accordance with applicable state and federal laws and exercise independent clinical judgment in all patient care decisions.

If treatment is prescribed, medications are fulfilled by licensed U.S. pharmacies operating in compliance with applicable regulatory requirements.

Primma Wellness does not provide medical care, prescribe medications, or dispense pharmaceutical products.

Primma Wellness provides:

• Wellness program enrollment and support
• Care coordination and administrative services
• Facilitation of access to independent licensed healthcare providers for optional medical evaluation
• Coordination of prescription fulfillment through licensed pharmacies, if prescribed

Primma Wellness does not:

• Practice medicine
• Diagnose or treat medical conditions
• Prescribe medications
• Dispense or ship prescription drugs

All medical evaluations, diagnoses, and prescribing decisions are made solely by independent licensed providers.

Medical services are provided by independent licensed healthcare professionals who are not employees or agents of Primma Wellness.

These providers:

• Exercise independent clinical judgment
• Determine whether treatment or prescriptions are appropriate
• Are solely responsible for all medical care and decisions

Primma Wellness does not control or influence clinical decisions.

All fees charged through the Services are for participation in a wellness program that includes care coordination and administrative support.

Program fees may include coordination of:

• Provider evaluation
• Prescription fulfillment services (if prescribed)

Payment is made directly to Primma Wellness.

Primma Wellness, in turn, compensates independent providers and third-party vendors involved in program delivery.

Program fees are not payments for medical services and do not establish a provider-patient relationship with Primma Wellness. Services are not billed to insurance and may not be reimbursable.

Enrollment in a program and payment of fees does not guarantee that a prescription will be issued.

All treatment decisions are made solely by the licensed healthcare provider based on clinical judgment and applicable standards of care.

If a licensed provider determines that treatment is appropriate, prescriptions may be fulfilled through licensed pharmacies.

Primma Wellness:

• Coordinates fulfillment logistics
• Does not dispense medications
• Does not control pharmacy operations

All pharmacy services are provided by independent third parties. Primma Wellness does not take title to or possession of any prescription medications.

By using the Services, you confirm that you:

• Are at least 18 years old (or age of majority in your jurisdiction)
• Are legally eligible to receive services in your state
• Provide accurate and complete information

Content provided through the Services is for informational and educational purposes only and is not medical advice.

You should always consult a licensed healthcare provider regarding any medical condition or treatment.

By providing your contact information, including your name, email address, and phone number, you may choose to receive communications from Primma Wellness, including:

• Transactional messages (order confirmations, account notifications, program updates)
• Appointment-related communications (reminders, follow-ups, care instructions)
• Communications related to your inquiry, customer support, and service-related updates

These communications may be delivered via email, telephone calls, or SMS/text messages (including automated technology).

Program fees are generally non-refundable once:

• Services have been initiated
• Care coordination has begun
• Provider review has been conducted

Specific refund policies may be outlined at checkout or in program-specific terms.

In cases where a provider determines that treatment is not appropriate, Primma Wellness may, at its discretion, offer a partial refund or account credit.

To the fullest extent permitted by law:

Primma Wellness and its affiliates shall not be liable for any medical decisions, treatments, prescriptions, or outcomes resulting from care provided by independent healthcare providers.

All medical care is the sole responsibility of the treating provider.

Primma Wellness's liability is limited to the amount paid for the program.

You agree to indemnify and hold harmless Primma Wellness, its affiliates, and personnel from any claims arising from:

• Your use of the Services
• Your violation of these Terms
• Any disputes with healthcare providers or third parties

The Services may involve third-party providers, pharmacies, and vendors.

Primma Wellness is not responsible for:

• Third-party services
• Their policies or practices
• Any outcomes resulting from their services

Any disputes shall be resolved through binding arbitration in accordance with the Federal Arbitration Act.

Arbitration shall take place in Orange County, California.

You agree to resolve disputes individually and not as part of a class action.

These Terms are governed by the laws of the State of California.

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

Primma Wellness (Primma Mgmt LLC)
1441 Avocado Ave, Suite 206
Newport Beach, CA 92660

Email: info@primma.beauty
Phone: (949) 520-1771

Primma Wellness does not provide medical services.

All clinical care, including evaluations, diagnoses, and prescriptions, is provided exclusively by independent licensed healthcare professionals.